Unfortunately, orders are unable to be changed or canceled once you click ‘place order’. If you are unhappy with your purchase once you receive it, you can return or exchange it via our online store. See our Returns & Exchange page for further information.
We will keep you up to date on the progress of your order. You will be sent a confirmation email, which includes details of your order. We may get in touch with you to confirm the details of your order. Once we despatch your order we will send you a despatch email confirming details of your tracking.
The Neo Jeans Online Store uses the PayPal security encryption method to ensure that your purchases are 100% secure. For more information on this technology.